Shipping Policy


Proof of Age

Every shipment from All You Can Vape inc. will be shipped utilising Canada Post’s Proof of Age option (19+); which means that any package you receive must be signed for, by the purchaser of the order, and only after the Canada Post employee verifies your age via your valid, government-issued photo I.D.. If you are not present when delivery is attempted, or do not have your I.D., your package will be transferred to the nearest post office or Canada Post fulfilment centre. If your package is transferred, you will need to be present, with your photo I.D. to pick it up. If Canada Post cannot verify your age, the package will be shipped back to us, and any items eligible for a refund will be refunded minus a 50% restocking fee; so, do not purchase items if you are underage… You will lose money. All You Can Vape inc. is not responsible for any lost/stolen packages as a result of being absent or without your I.D. at the time of attempted delivery. You as the consumer must be aware of your local laws and regulations for Electronic Cigarette devices, accessories and E-Liquids.


Shipping

At All You Can Vape, we offer a couple different shipping options to our customers, however we only offer shipping within Canada (excluding some provinces). All orders placed before 4pm EST (excluding weekends) will be processed and shipped the same day, and all other orders will be processed and shipped within 24hours (excluding weekends) upon receiving the payment (exceptions may apply based on stock levels or other details, which you will be notified of via email). The shipping method you choose does not affect how quickly your order will get placed or processed. All You Can Vape inc. has a policy which disallows us from shipping online credit card orders to addresses other than the billing address, in order to prevent credit card fraud and/or identity theft. We will fulfil our obligations and ship your order to the location you specify after payment has been received, however, All You Can Vape inc. is not liable for any seizures of your package. Since the cost of shipping is based on weight of goods and destination, shipping fees can be calculated before checking out by entering destination province and postal code on the cart page (you must have at least one item in your cart). All You Can Vape inc. reserves the right to refuse shipping an order, for any reason (which you will be notified via email).


Free Shipping

All You Can Vape inc. offers free shipping for orders that exceed $149.00CAD before tax, or with a limited time promotional coupon that will be posted from time to time on our social media accounts or in your email if you are signed up for our newsletters. Please note that the same rules that apply for regular shipping also apply to free shipping.


In-Store Pick-Up

If you choose in-store pick-up for your order, it will not be shipped, but will be stored and ready to be picked up at our retail location in Scarborough (1260 Kennedy Road, unit 15) for a period of 30 days unless you make specific arrangements with us ahead of time. If your order has not been picked up within the 30 days, you will be refunded (minus a 15% restocking fee). In order to pick up your package in-store, you must show your government issued I.D., and receipt for proof of purchase. The name on your I.D. and receipt must match in order for the All You Can Vape employee to let you leave with your package (nobody else will be allowed to pick up the package). If you are under the age of 19, you will not be able to pick up the order, and all items will be refunded in-store minus a 50% restocking fee; so, do not purchase items if you are underage… You will lose money.